Privacy and Cookie Policy

Protecting your Privacy and Information.

Protecting your information is of utmost importance to Burcombe Plumbing and Heating. Burcombe Plumbing and Heating takes appropriate measures to ensure the security and confidentiality of the information provided to the users on this website.

Intro.

Burcombe Plumbing and Heating is committed to ensuring that your privacy is protected. Should Burcombe Plumbing and Heating ask you to provide certain information to identify you when using this website, you can be assured that your information is used as per this privacy statement.

Burcombe Plumbing and Heating may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 10th January 2024.

What Information Onpoint Creations Collect.

Burcombe Plumbing and Heating may collect the following information:
-Name and job title.
-Contact information, including email address.
-Demographic information such as postcode, preferences and interests.
-Other information relevant to customer surveys and offers.

What happens with the information Burcombe Plumbing and Heating collected?
Burcombe Plumbing and Heating requires this information to understand your needs and provide a better service and for internal record keeping.

Burcombe Plumbing and Heating may use the information to improve our products and services.

Burcombe Plumbing and Heating may periodically send promotional emails about new products, special offers or other information which Burcombe Plumbing and Heating thinks you may find interesting using the email address you have provided.

Burcombe Plumbing and Heating may also use your information to contact you for market research purposes. Burcombe Plumbing and Heating may contact you by email, phone, fax or mail. Burcombe Plumbing and Heating may use the information to customise the website according to your interests.

Security.

Burcombe Plumbing and Heating is committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, Burcombe Plumbing and Heating have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information Burcombe Plumbing and Heating collects online.

Cookies and How Onpoint Creations Use Them

A cookie asks permission for a small file installed on your device. Once you have consented, it’s added to your device. A cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information and your preferences.

Burcombe Plumbing and Heating uses traffic log cookies to identify which pages are visited. Helping Onpoint Creations analyse data about web page traffic and improve our website to tailor it to customer needs. Burcombe Plumbing and Heating uses this information for statistical analysis purposes only.

Cookies help Burcombe Plumbing and Heating provide a better website experience by enabling Burcombe Plumbing and Heating to monitor which pages you find useful and which you do not. A cookie does not give Burcombe Plumbing and Heating access to your computer or any other information about you other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if that’s your preference. But this may prevent you from taking full advantage of the website.

Cookie Consenting Tool

To manage the cookies and similar technologies installed (tracking pixels, web beacons, etc.) and related consents, Burcombe Plumbing and Heating uses the consent tool “Real Cookie Banner”. Further information on the consent tool Real Cookie Banner and how it works by going to https://devowl.io/rcb/data-processing

The legal basis for the processing of personal data in this context is Art. 6 (1) lit. c GDPR and Art. 6 (1) lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consent.

Links To Other Websites.

Burcombe Plumbing and Heating’s website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, Burcombe Plumbing and Heating cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites. This privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information.

Controlling Your Personal Information.
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you fill in a form on the website, look for the box that you can click to indicate that you do not want the information used by anybody for direct marketing purposes
If you have previously agreed to use your personal information for direct marketing purposes, you may change your mind by writing to or emailing Burcombe Plumbing and Heating at daniel@burcombeplumbing.co.uk.

Burcombe Plumbing and Heating will not sell, distribute or lease your personal information to third parties unless Burcombe Plumbing and Heating has your permission or is required to do so by law. Burcombe Plumbing and Heating may use your personal information to send you promotional information about third parties that Burcombe Plumbing and Heating thinks you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which Burcombe Plumbing and Heating holds about you under the Data Protection Act 1998. A small fee will be payable. If you require a copy of the information on Burcombe Plumbing and Heating records, please write to Burcombe Plumbing and Heating, 21 Woodhouse Rd, Bath BA2 1ST

If you believe that any recorded information on you, held on Burcombe Plumbing and Heating, is incorrect or incomplete, please write to or email Burcombe Plumbing and Heating at the above address. Burcombe Plumbing and Heating will promptly correct any information found to be incorrect.